We're here to ensure the quality is up to your expectation
We know it can be a huge disappointment if the item does not arrive up to standard. In order to help you as best as possible please:. 1. Let us know in writing on the start day of the rental what the issue is;. 2. Please include photographic evidence
We hope that you treat any items like they are yours. However, should anything happen, please contact us as soon as possible and we will try and work towards a solution. Our items are covered for normal wear and tear up to 40 euros. For any amounts a
Firstly, we recommend always taking picture of the item right before sending it out, taking extra care of vulnerable places such as zippers, buttons, and seams. As pictures are time-stamped you have proof of timing. If your item comes back in a diffe