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<p>In case your rental ends on a Sunday or national holiday and you cannot find any open Post NL points nearby you, you may return your rental on Monday. In this instance you will not pay the late return fee.</p>

In case your rental ends on a Sunday or national holiday and you cannot find any open Post NL points nearby you, you may return your rental on Monday. In this instance you will not pay the late return fee.

What do I do when my return date is on Sunday or national Holiday?

Cancellation & return

How does renting work?

What is included in the price?

Who takes care of cleaning the item?

How to rent?

Why become a lender?

How much can I earn?

What items lend best?

How do I lend?

What happens when my item gets rented?

How will the renter get in touch with me?

What if I am unable to lend an item?

What if the customer does not fit my item?

How to lend?

How can I list an item?

What photos are best to upload

Listing an item

How do I know if my dress will fit?

What if the item does not fit?

What does the Managed label mean?

Size & fit

How can I track my rental?

How can I change my delivery address?

Can I get my order delivered to a pick-up point?

My rental hasn't arrived yet. When can I expect to receive it?

What if my item has arrived too late?

Delivery & shipment

What if I want to cancel my rental?

When do I need to return my item?

How can I return an item?

What if I return my item too late?

Renter: what do I do if the item I received is not in perfect condition?

What if I have damaged or lost the item?

Lender: What if I receive my item back in poor condition?

Wear, tear and other issues

What does the archive sale consist of?

What is the return policy for items purchased during the archive sale?

How soon can I expect to receive my order after placing it?

How can I ensure next-day delivery for my order?

What should I do if I encounter an issue with my archive sale item?

Final Sale

What do I do when my return date is on Sunday or national Holiday?Updated a year ago