Learn how to track & trace your items
Once your item has been shipped you will receive an e-mail from the carrier allowing you to track & trace your item. You will know exactly when and where the item will arrive. From here you can also change the delivery address, to for instance a pick
Once you receive the track & trace information from the carrier, you can alter the delivery address. This may change the time of arrival. Pro tip: have the parcel delivered to a pick-up point to give you flexibility.
Yes! During check-out please select 'Shipping' and then to a 'PostNL location near me.' Once you've paid for the item you can select the PostNL point that is most convenient for you to pick-up from.
We assume the post works like clockwork, but just to be sure we tend to send out items a day in advance. Therefore, you can expect your item to be with you on the morning of your rental start date at the latest. If your item is looking to arrive too
We are dependent on our carrier partners to deliver packages on time. However, please reach out to us if your item did not arrive on time and we will work something out, such as allowing you to hold on to the item for a few extra days. If you have pu